FAQ
click below for responses to frequently asked questions. If you cannot find the answer you're looking for, please contact us below.
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Are your candles vegan?
Yes, our candles are 100% vegan-friendly. We do not use any animal-derived ingredients in our products.
How long do your candles burn?
Our candles have an average burn time of 45 hours, providing hours of delightful fragrance and ambiance.
Do you use lead free wicks?
Absolutely. Our candles are crafted with lead-free wicks to ensure a clean and safe burn every time.
Are your candles handmade?
Yes, each of our candles is lovingly handcrafted in small batches to maintain the highest quality and attention to detail.
Do you offer refill options for your candles?
At this time, we do not offer refill options for our candles, but we are continuously exploring sustainable solutions and will potentially explore refills in the near future.
Can I recycle or reuse your candle containers?
Yes, our candle containers are designed to be reusable or recyclable. After enjoying your candle, simply clean out the container and repurpose it as desired.
Do you offer wholesale or bulk discounts?
Yes, we offer wholesale pricing and bulk discounts for larger orders. Please contact us for more information.
Are your candles shipped in eco-friendly packaging?
Yes, we are committed to sustainable practices. Our candles are shipped in eco-friendly packaging materials whenever possible.
Can I subscribe for regular candle deliveries?
At this time, we do not offer a subscription service, but it is something we are considering for the future.
Do you offer candle accessories, such as wick trimmers or candle snuffers?
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
What is your return or exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please refer to our return or exchange policy.